Woodlands Surgery

Online Consultations

Online consultations open at 8am each weekday morning, excluding bank holidays. There are a limited number of online consultation available each day, for medical or administrative requests.

Please do not sumbit an online consultation and call the surgery to book an appointment for the same matter, as this will deprive another patient of booking an appointment. 

If you have been invited to book an appointment, such as a cervical screening or pill check, or have been asked to book a medication review or appointment to discuss results, please contact the surgery on the phone to book.

If you require an appointment for an issue that will require a face-to-face appointment, such as a skin condition or mole change, please call the surgery to book an appointment.

Repeat prescription requests cannot be submitted by sending an online consultation. Please download the NHS App or contact your pharmacy to request repeat medication.

If you are submitting a photo or document alongside your request, please make sure it is clear and in good lighting. Please do not send photos of intimate areas. 

Please make sure you provide your up-to-date mobile number, as we will call or text with an appointment, or with further information. We may also email if we cannot get in contact on the phone.

Useful Information

• A guide for taking a clear photograph

• FAQs for submitting an online consultation via accurx

• How to submit a request to your GP Practice using the NHS App

• Find out how pharmacists can help with medicine and medical advice, and find your nearest pharmacy

• There are many local and free NHS services that you can refer yourself to. Learn about all the different types if support available to help you take control of your wellbeing

• See NHS advice and guidance on conditions, symptoms and treatment

• The NHS YouTube channel has videos on keeping healthy, mental health, children's health and more

We endeavour to read all submissions on the day they are submitted, and contact you on the same day. Please make sure if you have submitted, that you are able to answer a call or respond to a text, as you may be invitied to an appointment on the same day.

Any request sent through will be considered by the Duty Doctor and triaged appropriately. This means we may not get in touch with you as you expect. If you want to guarantee a method of contact or an appointment with a specific person, please book an appointment through reception.

Contact Us

Woodlands Primary Care

Address: 146 Halfway Street, Sidcup Kent, DA15 8DF

London Borough of Bexley

NHS South East London Integrated Care Board: selondonics.org/icb

Telephone: 020 8300 1680

Website: woodlandssurgerysidcup.nhs.uk