Important Information About Your Surgery On Wednesday 21st October

The practice is closed for essential staff training between 12.30 and 14:30 on this date.

During this time there are several ways in which you can still access services:
• For non-urgent matters such as test results, routine appointment bookings or repeat prescription requests please use the NHS App, complete an online consultation form or contact us by telephone - when we re-open.
• If the reason that you are calling is URGENT but non-life threatening and cannot wait until we re-open at 2.30pm, then please call 0203 910 7205, where your medical problem will be assessed and appropriate care arranged.
• In a medical emergency telephone 999, or for advice telephone 111 or visit 111.nhs.uk. . You can find pharmacy services here: https://www.nhs.uk/service-search/pharmacy.

Services at the practice will fully resume from 2.30pm.
We apologise for any inconvenience this may cause and thank you for your cooperation.

Woodlands Surgery is open Monday to Friday, 08:00 until 18:30. We are closed at weekends and on Bank Holidays.

If we are closed for staff training, we will add this information to our news & updates page.

You can contact the surgery on 020 8300 1680.

• Line 1: Appointments
• Line 2: Results
• Line 3: Prescription Queries
• Line 4: Referrals
• Line 5: General Queries (please note: this line is not answered by Clinical staff)

Weekend and Night Cover

Patients are not benefited by tired Doctors and staff, and we are therefore covered by the NHS 111 service from 18:30 to 08:00 weekdays and Saturdays and Sundays. For medical attention at these times please call 111 or visit 111.nhs.uk.

Calls to the NHS 111 service are free from both landlines and mobile phones. If you have a life threatening medical emergency please dial 999. 

If you have a non-urgent enquiry these should be postponed until the surgery is next open.

Self-Care: Why is it so important for your health?

Self-Care Forum

Use The Right Service

Please see below for advice on First Aid, including;

• Common accidents and emergencies - including anaphylaxis, bleeding heavily, burns and scalds, choking, drowning, electric shock, heart attack, poisoning, shock, stoke
• Assessing a casualty - including airway, breathing, circulation
• Cardiopulmonary resuscitation - CPR
• Recovery position
• Baby and toddler safety - including choking, suffocation, strangulation, falls, poisoning, burns and scalds, drowning, house fires, glass-related injuries
• First aid for babies - including how to resuscitate a child, how to stop a child from choking, what to do if your child has an accident

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre or Pharmacy
• Any other appropriate guidance or referrals as required

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.