Please scroll down to find more information on your patient record, including information on sharing your records, accessing your records and informing the surgery of changes to your contact details or carer status, plus more.

Everyone 16 years or over needs to contact the surgery for their own results and medical information. Due to patient confidentiality, we cannot give information about any patients 16 years or over to anyone else.

If you would like to give permission for other person(s) to access your medical records, please fill in this form and return it to surgery. We will then add to your notes that you have given written permission for this access. This permission can also be removed at any time by request.

Can I speak to a GP about someone else's health?

The staff at this practice record information about you and your health so that you can receive the right care and treatment. We need to record this information, together with the details of the care you receive, because it may be needed if we see you again.

The NHS may use some of this information for other reasons, for example, to help to protect the health of the general public generally, to plan for the future, to train staff and to carry out medical and other health research for the benefit of everyone.

These studies may be performed by academic researchers or commercial companies amongst others. However, no researcher has access to your full details such as your name and address, initials or your full date of birth. The researchers are not given information about the GP nor the practice name, address or post code.

You can choose to stop your confidential patient information being used for research and planning. This is called the National Data Opt-out. If you choose this opt-out, NHS Digital and other health and care organisations will not be able to share any of your personal data with other organisations for research and planning, except in certain situations. For example, when required by law.

If you would like to opt out of this data collection scheme either call 0300 303 5678 or visit nhs.uk/your-nhs-data-matters. The surgery cannot opt-out on your behalf.

Please click here to read about the difference between a Type 1 Opt-Out and a National Data Opt-Out

The NHS needs data about the patients it treats in order to plan and deliver its services, and to ensure that care and treatment provided is safe and effective. The General Practice Data for Planning and Research data collection will help the NHS to improve health and care services for everyone by collecting patient data that can be used to do this.

If you do not want your identifiable patient data to be shared outside of your GP practice for purposes except for your own care, you can register an opt-out with your GP practice. This is known as a Type 1 Opt-out. This should be done by returning this form to surgery allowing time for processing it. If you have previously registered a Type 1 Opt-out and you would like to withdraw this, you can also use the form to do this. You can also call 0300 303 5678 for a form to be sent out to you.

Only the GP surgery can process your opt-out form. If you choose a Type 1 Opt-out, your GP will not share your data for research and planning. However, NHS Digital will still be able to collect and share data from other healthcare providers, such as hospitals.

Please click here to read about the difference between a Type 1 Opt-Out and a National Data Opt-Out

The Universal Care Plan is an NHS service that enables every Londoner to have their care and support wishes digitally shared with healthcare professionals across the capital.

A care plan is created following a conversation between a healthcare professional and the person in their care. Throughout the conversation, the healthcare professional will listen, understand and make notes on

• What is important to the person in their day-to-day life
• Their preferences or wishes about their care
• What support they need and who is best placed to provide this
• Information about others who may be involved in that person’s care, such as relatives

The care plan is then created following this conversation using the Universal Care Plan. As soon as information is saved on the plan, it is visible to all health and care services who use it. This includes the London Ambulance Service, 111 and Out of Hours GP services who may see the person in an emergency.

More information can be found at ucp.onelondon.online.

Please make sure we have your up-to-date contact information. Please call the surgery on 020 8300 1680 to update your details, or complete an online consultation.

All patients aged 16 or over are responsible for managing their own healthcare, so please make sure we can contact you.

Change of Address Form

You have a right under the Data Protection legislation to request access to view or to obtain copies of what information the surgery holds about you and to have it amended should it be inaccurate. To request this, you need to do the following:

• Your request should be made to the practice by completing the below form
• There is no charge to have a copy of the information held about you
• We are required to respond to you within 30 days
• You will need to give adequate information (for example: full name, address, date of birth, NHS number and details of your request) so that your identity can be verified, and your records can be located.

Please complete this form and return it to surgery with photo ID to be processed.

On very rare occasions, information in your medical record might need to be corrected.

If you find something on your medical records that you think is not correct, please fill in this form, and return to surgery. Please include as much detail as possible.

Please note that we cannot remove medical information that you do not want on your record, we can only look into information that may be inaccurate.

A new service is now live to help you find your NHS number.

This service is for anyone living in England who has forgotten or does not know their NHS number.

You can also use this service on behalf of someone else where the name, date of birth and registered home postcode is known.

You can opt for the number to be sent to you by text, email or letter.

Please visit nhs.uk to use this service.

Organ donation in England has moved to an 'opt out' system from 20th May 2020. This means that all adults in England will be considered to have agreed to be an organ donor when they die, unless they have recorded a decision not to donate, or are in one of the excluded groups.

More information can be found at www.organdonation.nhs.uk.

You can withdraw from the register via this website, or by calling 0300 303 2094, Monday to Friday 8am-8pm, or Saturday and Sunday 8am-4pm.

Information on blood, plasma and stem cell donation can be found at www.blood.co.uk.