Suggestions & Complaints

Do you have a comment, suggestion or feedback for the practice?

Your comments, suggestions and feedback are important to us; please click on the image and complete a form to send to us. Please only use this form for comments about the practice and suggestions as to how we can improve our service to you.

Medical matters cannot be dealt with via this form. If you have a query regarding a medical matter, please speak to our reception team.

What is PALS (Patient Advice and Liaison Service)? - NHS

How to complain to the NHS - NHS

Want to make a complaint?

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint, please complete the below form and return it to surgery. The Practice Manager will deal with your concerns appropriately.